VyprVPN not working with Amazon Prime Video? Try this

Before we get into the ins and outs of getting Amazon Prime Video working over VPN, you should know that Amazon Prime Video (as well as most other streaming services) actively blocks VPN connections to stop users from bypassing its geo-restrictions. And because not every VPN provider supports streaming, you need to choose your VPN provider carefully. VyprVPN is a good choice, as it generally supports streaming, including Amazon Prime Video.

If you’re having difficulties streaming Amazon Prime Video while using VyprVPN, this guide will help. This post explains how to get Amazon Prime Video working with VyprVPN.

Why isn’t VyprVPN letting me access Amazon Prime Video?

The most important aspect of getting Amazon Prime Video working with a VPN is the location of the VPN server. You must connect to a VPN server located in the country where the content you’re after is available. Getting things working is likely to involve some trial and error – it’s just the nature of the game.

If you have any issues getting Amazon Prime Video to work with VyprVPN, it’s probably going to be for one of the reasons below:

The VPN server you’re connected to is located in the wrong region. You must connect to a VPN server in the same region as your content. For example, if you want to access US content, you will need to connect to an American server to obtain a US IP address.
Amazon Prime Video may already know that your IP address is associated with a VPN provider and blocked your connection.
Amazon Prime Video may have dropped a cookie in your app or browser. Cookies can reveal a lot about you, including your actual location. If you have one of these cookies on your device, it may have triggered a block on Amazon Prime Video’s side.
It could also be that you’re leaking DNS and exposing your original DNS servers’ IP address(es). Your ISP-assigned DNS servers are unlikely to be in the appropriate region (or you wouldn’t need the VPN). That can reveal your actual location and trigger a block.

But we can easily fix the above issues.

How to fix VyprVPN not working with Amazon Prime Video

Here’s how to fix VyprVPN not working with Amazon Prime Video:

Be sure to connect to a VyprVPN server in the appropriate region for your content. If you’ve checked that you’re in the right region, you can try a different server (in the same region). The IP address of the first server you used may already be known to Amazon.
Clear your browser’s cache and cookies.
You can enable private/incognito mode in your browser or try another web browser if the former doesn’t work.
You can run a DNS leak test to make sure you’re not leaking DNS. Follow the link to learn how to do this – it’s quite simple.
VyprVPN supports split tunneling in its macOS and Android clients. Split tunneling enables you to choose which applications go through the VPN tunnel and which go through your ISP gateway. Make sure the feature is disabled if you’re on macOS or Android. You can check this within VyprVPN’s app.
Restart your device.
Restart the VyprVPN app.
Try a different VPN provider, such as NordVPN, which we highly recommend.

How to sign into Amazon Prime Video with VyprVPN

Once you’ve found a working VyprVPN VPN server in the proper region for your content, signing in and using Amazon Prime Video is pretty trivial.

If you don’t already have a VyprVPN account, create one and sign up for a VyprVPN subscription. It comes with a 30-day money-back guarantee, so there’s no risk.
Download and install the VyprVPN app for your device.
Sign in to the VyprVPN app and connect to a VPN server in the appropriate region.
Go to the Amazon Prime Video website – it should work now.
If it doesn’t, follow the steps above.

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Frequently asked questions

Are there any free VPN services that work with Amazon Prime Video?

There are, but they're not very good for a few reasons. Free VPN services usually have extremely small server networks. Significant portions of their users end up on the same servers. When streaming services notice that large chunks of traffic are coming from the same IP address, they will likely interpret that as VPN use and block the connection. You should also take into account that most free VPNs have poor speeds and questionable security practices, so we don't usually recommend them.

How does Amazon Prime Video know I'm using a VPN?

Short answer: from your IP address. Anytime you connect to the internet, you're assigned an IP address. And your IP address is revealing and can indicate that you're using a VPN.

Not only that, but VPN server IP address lists are freely available online. And it stands to reason most streaming services will be using these as blocklists. Because of the terms of its licensing agreements, Amazon Prime Video has no other choice but to deny connections from IP addresses that are known to belong to VPN servers.

Will using a VPN slow down my connection?

A VPN will invariably slow your connection down to some degree. When you use a VPN, your traffic must transit by the VPN server before heading to its destination. That adds latency to your connection because of the extra stop. And latency translates to slower speeds. There's no way around that.

Also, all your traffic needs to be encrypted and decrypted - adding to the slowdown. But a good VPN provider should be able to limit the slowdown so that it's not too noticeable (if at all). So, choose your provider carefully.

Can I install VyprVPN on my router instead of using the app?

Yes, you can. VyprVPN supports routers.

Setting up a VPN connection on your router will provide you with two main benefits:

You won't need a dedicated app to connect to the VPN. Simply connecting to the router will route your traffic through the VPN.
You'll be able to bypass your provider's limit on simultaneous connections (VyprVPN's limit is five simultaneous connections). With the VPN on the router, you can connect as many devices as you want to the router, and it will only count as one connection from your provider's perspective.

Look at our guide on VPN routers if you want more information on the subject.

Is it legal to use a VPN to watch Amazon Prime Video?

Yes, connecting to a VPN server and accessing the internet is totally legal. But being legal doesn't mean it will work. As we know, VPN use is contrary to Amazon Prime Video's terms of service, which has to enforce the geo-restrictions imposed by rights holders. So if Amazon Prime Video suspects you of using a VPN to stream content from jurisdictions where said content isn't available, it will block your connection.

There’s no precedent of Amazon Prime Video penalizing accounts for trying, but you can count on a block if detected.

Does VyprVPN keep any logs?

In the past (before 2018), VyprVPN collected "the user's source IP address, the VyprVPN IP address used by the user, connection start and stop time, and total number of bytes used," according to its privacy policy at the time. So it wasn't ideal on the privacy front. But in 2018, VyprVPN made significant changes to its privacy policy, and it's now truly a no-logging VPN - with an independent audit to back up that claim. So now we can state that VyprVPN does not keep logs.

Take a look at our complete VyprVPN review for more details.

Will my ISP know if I'm using a VPN?

You're using your ISP's network even when using a VPN. So yes, your ISP will know that you're using a VPN. Beyond that, it will know the following relative to your VPN use:

Your VPN provider
The port and VPN protocol you're using
Your connection times
Your consumed bandwidth

That might seem like a lot of information to give away. But you're still enhancing your privacy by using a VPN. Your ISP will not see the following when using a VPN: